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1What types of shoes do you offer?
StepForge Shoes offers a wide collection of footwear including casual shoes, formal shoes, sneakers, sandals, and seasonal styles for men and women.
2How do I know my size?
Each product page includes a detailed size chart. We recommend checking measurements before purchase. If you’re between sizes, we suggest sizing up for comfort.
3Do you deliver all over Pakistan?
Yes, we provide nationwide delivery across Pakistan. Most orders are delivered within 3–5 business days depending on your location.
4What are the shipping charges?
We offer free shipping on selected orders. Standard shipping fees, if applicable, will be calculated at checkout.
5Can I return or exchange my shoes?
Yes, we accept returns and exchanges within 7 days of delivery if the shoes are unused, undamaged, and in original packaging.
6What payment methods are available?
We accept Cash on Delivery (COD), debit/credit cards, and secure online payment options.
7How can I track my order?
After your order is shipped, you will receive a tracking number via email or SMS to check your delivery status.